Refund policy

every piece at your interlude is made just for you once you order, so we're not able to accept returns or exchanges if you change your mind or choose the wrong phone model. please double-check your model before checking out.

if something's wrong, we'll make it right. if your order arrives damaged, misprinted, defective, or isn't what you ordered, email us at shopyourinterlude@gmail.com within 30 days of delivery. include your order number and a photo of the issue, and we'll send a free replacement or give you a full refund, whichever you prefer.

lost packages. if your tracking hasn't updated in a while, or says delivered but nothing showed up, reach out and we'll help sort it out with the carrier.

cancellations. since orders go into production quickly, we can only cancel within 12 hours of when you order.

refunds go back to your original payment method once approved. depending on your bank, it can take 5–10 business days to show up.

questions? email shopyourinterlude@gmail.com. we're happy to help.